Fraudulent Stores Warning
Warning About Fake Shops -
Beware of Fraudulent Online Stores
Identify fake shops, avoid risks, take the right actions.
Here’s everything you need to know to shop safely for K2 Snow products online.
In recent months, the number of fraudulent online shops has risen sharply. These so-called fake shops trick you with professional design and attractive prices. But instead of real products, you often receive nothing or low-quality goods. As a responsible brand, it’s important to us to keep you well-informed and actively fight against these scams.
Fake shops often appear legitimate at first glance. They lure you in with heavy discounts, imitate our brand by using our images, texts and logos, and create urgency to encourage quick purchases.
But beware!
These sites often only offer prepayment, don’t deliver, and provide no refund options. We explicitly warn you about such websites and ask you to stay alert. If you’re unsure, contact us directly (Contact Us! K2 Snow) – we’re here to help.
FAQ
1. What is a fake shop?
A fake shop is an online store designed to deceive you. Their goal is to steal your money and personal data without ever delivering any goods. These sites often look professional, copy content from real brands, and quickly disappear once the scam is exposed.
Typical signs:
- Prepayment only
- Unrealistically low prices
- Missing or fake legal notice (imprint)
- Faulty legal texts (terms & conditions)
- No or fake customer reviews
2. How to recognize a fake shop
With a bit of attention, you can identify suspicious websites. Look out for:
- URL & Domain: When a domain includes other characters in the URL such as "-de" or "global."
- Imprint: Is it complete, traceable, and includes company and contact details?
- Payment options: Does the shop only offer prepayment or other unsafe methods?
- Texte & layout: Spelling errors, incomplete legal texts, missing privacy policy
- Reviews: Only overly positive or no reviews at all
Tool tip:
Use the fake shop checker by the German Consumer Advice Center: Fakeshop-Finder | Verbraucherzentrale.de
3. How fake shops work
This is how the scam usually works:
- Fraudsters register a trustworthy-looking domain.
- The website is filled with real content copied from legitimate brand pages.
- You’re tempted by extremely low prices and big discounts.
- Prepayment is required during checkout.
- After payment, nothing is delivered
- The website is taken down and restarted under a new name.
4. Reporting a fake shop
Report suspicious activity – let’s act together
If you spot a suspicious K2 Snow shop or have been affected yourself, please report it immediately. Every report helps protect others.
How you can help:
- Save the shop’s URL (e.g., screenshot or copy the link)
- Contact us directly: Contact Us! K2 Snow
- Report the shop to the: German Consumer Advice Center: Submit a complaint | Verbraucherzentrale.de
- If you’ve been scammed, notify the police: Online Police Reporting in Germany
Our responsibility
We’re here for you – your trust is our top priority
Your trust means everything to us. That’s why we do everything we can to ensure your shopping experience is safe and secure.
We actively pursue fraudulent sellers and only offer our products through official and verified sales channels.
Our promise:
- Taking consistent action against brand abuse and online fraud
- Selling only through trustworthy retail partners and certified local dealers
If you have any concerns or questions, feel free to reach out to us anytime.
Your K2 Snow team